If you need to exchange a product, please review our exchange terms:
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Eligibility for Exchange
- Exchanges are only allowed for defective or incorrect items.
- The item must be returned in its original packaging and unused condition.
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Exchange Process
- To request an exchange, contact Support@tactivstore.com with your order details and issue description.
- Once approved, we will provide instructions on returning the product and receiving a replacement.
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Processing Time
- Exchanges are processed within 7 business days after we receive the returned item.